Greetings from Daytona Beach at Biketoberfest!
But there was near disaster when we got here Wednesday. We got off the highway and immediately heard a sound coming from the motorcycle as it moved. It was sort of a “wuuu wuuu” as we rolled along. We got to my Dad’s house and parked the Magic Carpet in the garage for the night. The next morning I looked at the motorcycle and checked it more thoroughly. I found the sound was coming from the rear and the right side, the same side as the final drive. This could be real trouble. I called my local dealer back home, BMW Motorcycles of Atlanta for technical help. The technician said it sounded like a final drive or drive shaft problem. He also said to not drive it home because if that were the issue the rear end could fail or even lock up. He even recommended taking the Magic Carpet to BMW Motorcycles of Daytona and that they had a good service department.
On Thursday morning we were at the dealer. The service manager, Huel, said it could be the final drive. When he found out we were from out of town he dropped what he was doing to look at it. He determined it was the final drive and likely the outer bearing. He wanted to know when we were heading home. When I told him we had hoped to leave on Sunday he said he may have it fixed that same day! The motorcycle was in the shop, on the lift and being worked on before the service paperwork was even done. They even found an outstanding recall for the fuel line quick disconnects. We were killing time at the dealer when in less than 30 minutes Huel came to me with some parts. The outer roller bearing had failed but he said everything else looked good. And as a result, the repair estimate had also dropped considerably. The only problem was that they did not have the bearing in stock but he had ordered it for delivery the next day, on Friday. He said “I’ll have you back on the road tomorrow morning or early afternoon.”
We got great customer service from Huel and BMW of Daytona. But, I’m typing this on a tablet and will finish it up later with a trip report when we get home as scheduled.